Absolutely – the Genesis practice management approach has driven growth in both clients and profits. At our practice, the number of clients served has grown 15% each year over the past four years and profits have tripled. This success did not happen without a few challenges along the way. We will share our successes as well as our struggles to help you avoid them. Our team brings practice management, business leadership and marketing expertise to help you grow.

Joining Genesis Assist helps you leverage our experience and tools along with the benefit of learning from others. As new materials and products are developed you will be first to take advantage of them to accelerate your business results. Our free monthly calls on various practice management topics are invaluable!

It can take as little as 60 days to over 180 days. Panels differ greatly, but the average is 90-120 days. Providing all the correct and necessary information up front helps to ensure you are credentialed as quickly as possible.

Even when all necessary credentialing information is submitted to the insurance panel(s), insurance companies (on a rare occasion) misplace the forms needed, consequently delaying the credentialing process. While this is not a frequent occurrence, the credentialing specialist will keep working copies and will be able to resubmit if necessary.

At Genesis Assist, we have designed a Master Application which asks just about anything and everything any panel could require. You simply fill out this application in its entirety (including all login IDs and Passwords), provide your current license, current liability insurance policy, resume/CV, a copy of your highest diploma, and a W-9 form.

Unfortunately, yes. All panels require providers to be licensed with their applicable state. You are not required to possess an individual liability insurance policy; however, you do have to at least be on a group policy.

A NPI is a National Provider Identifier and is an assigned number to each individual provider; a NPI 2 is assigned to an organization. If you are starting your own practice/company you will need both. Each is simply a number for insurance panels to identify you in the sea of providers nationwide.

No problem. This is a fairly quick and painless process and can be included in your credentialing package at no extra charge.

It can be as little as five minutes or as much as three days.

CAQH stands for the Council for Affordable Quality Healthcare. It is a program that nearly all insurance panels use to credential providers. It is essentially a storehouse for your information to be used by various panels for credentialing and re-credentialing. Some panels only credential through the CAQH, so it is imperative that you participate with this program.

Just like the NPI, obtaining a CAQH number is fairly simple and can also be included in your credentialing package at no extra charge. It usually takes about one week. After the number is obtained you will need to create a profile on the website and complete the full CAQH application.

CAQH ProView Sign In

We certainly can. You have to complete your online profile, but we can help you through the process, send in your authorization/release, and other documentation. We can also help you maintain your CAQH profile for $20 a month. This will keep all of your documentation current on the CAQH database and take care of your quarterly re-attestation.

There are six, fairly basic steps to the credentialing process:

1. Call us to discuss your credentialing needs.

2. Submit the master application to the Genesis Assist credentialing specialist.

3. Provide all current documentation: state license, liability insurance (with limits set at $3 mil per occurrence and $5 mil aggregate), current resume/curriculum vitae (include a written explanation of any gaps of 5 months or more), copy of diplomas, copy of NCMHCE exam if taken, and a completed and signed (but not dated) W-9.

4. The credentialing specialist will submit an interest form to each insurance panel requested.

5. Regularly check emails for correspondence or follow up requests from the credentialing specialist and respond to any needs within 24 hours.

6. The credentialing specialist will follow up until the credentialing process is complete.

Our EHR solutions are the best on the market for behavioral health.  We offer two options along with Genesis Assist billing services:

1. Valant Medical Solutions comes with a Scheduler, Mobile Notes, Appointment Reminders, and a Patient Portal.  One of the unique features of Valant is that they have fully integrated Outcome Measures into their EHR.  You can also utilize one of their many notes templates or upload your own making the system fully customizable to your practice needs.  Valant was built by behavioral health providers for behavioral health.  Valant is a great EHR solution for both solo and group practices wanting a full featured EHR.

2. Integrity CheckPoint also comes with a Scheduler and Therapy Notes along with integrated Outcome Measures.  CheckPoint makes it easy to get up and running quickly and excellent customer service.  Integrity CheckPoint is a great EHR solution for the solo practitioner who wants the key features in an EHR system.

Genesis Assist along with Valant and Integrity CheckPoint provide best-in-class EHR and billing services to serve your practice.

All data is encrypted and each practice has their own dataset. All users are given a password so that all data is secure throughout the network.

Yes – Genesis Assist Billing has a team of people working specifically on your account, calling the insurance company to follow up on all unpaid claims, working all explanation of benefits, processing all correspondence and working with your clients as well as you and/or your office staff to ensure payment for every claim.

Whatever works best for you: email, fax, and/or phone

Yes, we will forward to you End of Month reports to show your revenue.  With our EHR system you also have real-time access to all your claims and cash flow.