We serve individual practitioners with goals to start and grow a private practice, group practices, psychologists, psychiatrists, Psychiatric Nurse Practitioners, counselors, therapists, and other behavioral health professionals. 

Our services are available nationwide within the US. We work with providers to ensure compliance with state-specific requirements. 

We have a dedicated team that continually monitors industry updates, including changes in CPT codes, DSM updates, and state or federal regulations to ensure compliance. 

There are many benefits including the following: 

• We handle the heavy lifting associated with the complexities of billing, claim submission, denials, insurance credentialing and more.  

• We allow you to focus more of your time on providing excellent service to your clients rather than following up with insurance companies, etc. to ensure you get paid for the important work you do. 

• Genesis Assist will improve your cash flow by handling all the aspects of revenue cycle management such as helping ensure claims are processed correctly the first time and denials are worked. Our billing collections rate is near 100% so you and your team can have confidence in your cash flow. 

• We have a team of professionals supporting you and your practice so that your billing activities don’t stop unlike hiring your own biller where the billing work stops if they are out of the office, leave, etc. 

Genesis Assist was started in 2013 with the goal to help behavioral health practices grow and thrive in touching and inspiring more lives. The leaders of Genesis Assist led the growth of Genesis Counseling Center which is a large multi-state practice founded in 2006. Our leadership has a combined experience of over a century in the behavioral health field, and over 50 years of combined leadership experience in corporate and small business. We have partnered with many private practices across the US helping them achieve their goals and we are ready to assist you! 

We have continuously evolved our processes and systems to maintain compliancy and efficiency. We stay updated on regulatory changes, including new healthcare billing laws and payer requirements. Genesis Assist provides ongoing training for staff to ensure they are knowledgeable about the latest compliance standards. We implement automated systems that help flag discrepancies or non-compliance with billing rules to reduce errors. 

We review each denial or rejection, determine the cause, and resubmit corrected claims promptly. We also provide insights and monthly aging reports to you and your staff to help avoid similar issues in the future. We have many years supporting the growth of a large private practice as well as working with many smaller ones, so we are uniquely positioned to help you minimize denied and rejected claims.  

We submit claims daily to ensure timely reimbursement and to avoid cash flow interruptions for your practice. 

We currently work with both Valant EHR and Simple Practice and are growing in our ability to serve providers on other platforms. Unlike typical third–party billing companies that export your data and load it into their system to process claims, we work directly within your EHR account, so all claim data and progress is visible by you and your staff. 

Once the claims are processed and approved, payments are sent directly to your bank account via Electronic Fund Transmission (EFT) or via check.  

We will need access to your practice management system, provider information, insurance contracts, and patient data. We will guide you through the start-up process step by step, ensuring a successful start-up with the Genesis Assist billing team. 

We work with all major insurance payers in all states. We take care of the research for you! 

The credentialing process typically takes 60-120 days, depending on the insurance company and completeness of the required documentation. Federal plans may take longer as systems are slower and requirements stricter.  

Your CAQH profile is required for credentialing and additional documentation may be requested such as your license, malpractice insurance, resume, DEA certificate (if applicable), etc. 

Yes, we assist with re-credentialing by monitoring deadlines and ensuring that all necessary documentation is submitted on time. We also offer a CAQH maintenance and Availity attestation services.  

We are excited to help you grow your practice and can assist with credentialing new providers to ensure they are approved to bill through insurance panels as quickly as possible. Using Genesis Assist for all your credentialing needs will help ensure consistency and that your credentialing is timely and complete for your team.  

Unfortunately, yes.  All panels require providers to be licensed with their applicable state.  You are not required to possess an individual liability insurance policy; however, you do have to at least be on a group policy. 

A NPI is a National Provider Identifier and is an assigned number to each individual provider; an NPI 2 is assigned to an organization. If you are starting your own practice/company, you will need both.  Each is simply a number for insurance panels to identify you in the sea of providers nationwide.  

No problem.  This is a quick and painless process and can be included in your credentialing package at no extra charge.   

We certainly can.  You must complete your online profile, but we can help you through the process, send in your authorization/release, and other documentation.  We can also help you maintain your CAQH profile. This will keep all your documentation current on the CAQH database and take care of your quarterly re-attestation.   

• Consulting is typically focused on bringing together skills, resources, and expertise to discover the best path forward when dealing with your business or organizational challenges. 

• Consulting can also help you build a healthy, thriving organization by helping you discover and implement solutions to capitalize on your strengths and address areas of opportunity. 

• Consulting as well as coaching can also help you grow your private practice by assisting you in developing strategic leaders within your organization. 

• Coaches help you create actionable strategies to achieve specific goals. 

• Coaches partner with you in a thought-provoking and creative process that inspires you to maximize personal and professional potential. 

• Coaches help you clarify your personal and organizational core values and mission so that you can live and lead more intentionally in a way that is better aligned with your strengths and vision. 

• Coaches equip you to move from where you are now to your desired future outcome by listening, encouraging, and challenging you to be your best. 

• Coaching is goal-oriented and forward looking to help broaden your vision. 

• Coaches also challenge you to develop action steps and hold you accountable to act. 

There is a lot of effort involved to get a new practice up and running for billing services, so our initial service agreement includes a two–year period which renews yearly afterwards. Please reach out to us for specific details so that we can discuss your practices specific needs. 

Yes, we offer a free initial consultation to assess your needs and provide a tailored service package.  Let’s connect!

Yes, each client is assigned a dedicated account manager to ensure personalized service and clear communication. The Genesis Assist team will support your account manager so that you always have Genesis Assist on your side working on your billing. 

We provide weekly and monthly reports to keep you updated on claims, payments, and credentialing progress.